Nowadays Janitorial services have become important, but the most important thing is to ask all your questions from your janitorial services contractor before you sign a contract.
all too often customers don’t ask enough questions of their janitorial services contractors. People tend to hire a firm based on price, get burned because of poor service, and repeat the process again and again.
If companies changed the way they hire firms, this wouldn’t keep happening. Most customers have become resigned to the fact that they won’t get good service and have very low expectations. We believe this resignation stems from the fact that people don’t understand the importance of hiring wisely. It is not their fault because most teams look, smell and sound professional.
But before hiring a firm it is best to ask your questions wisely from your janitorial services contractor and then deal with them.
Selecting a janitorial company is the same as hiring a C-level manager. Hiring the wrong person can have a major impact on your company. Why? Because janitorial firms are responsible for the presentation, safety and security of your building and its occupants.
Make sure you ask all your questions from your janitorial services contractor before hiring the firm.
Are your cleaning products COVID 19 approved & what is their cleaning “dwell time”?
G and G: Yes – Oxivir & EP50 are used which are Health Canada approved for both safety & cleaning effectiveness. Dwell time ranges from 1-11 minutes. Do we need further info on dwell times?
Industry: practices vary, however, some competitors use off-the-shelf, big-box store retail products with ineffective dwell times to cut costs.
Do you underestimate the cleaning hours required to carry out the scope of the work proposed?
G and G: No – we refuse to engage in bait & switch tactics and always provide transparent proposals.
Industry: practices vary, however, some competitors consistently low ball cleaning hours knowing full well they intend to reduce service levels. you can negotiate this with your janitorial services contractor later
Are your employees vetted?
G and G: Yes – all employees have to pass RCMP background checks
Industry: not an industry norm
Do you have a high ratio of supervisor oversight to janitorial staff?
G and G: Yes – our high supervisor to janitorial staff ratio and ongoing training is a key component in delivering superior cleaning services
Industry: not an industry norm
do you belong to “Contractor Check” – an association that collects, reviews, & monitors contractor compliance information to ensure best practices for Health & Safety best practices?
G and G: Yes
Industry: not an industry norm
Do contracts automatically renew?
G and G: No – clients start with a 90-day no-obligation trial and “upon satisfaction with the written agreement” enter into a 12-month contract that is not subject to auto-renewal.
Industry: practices vary, check the fine print.
Bonded & Worksafe Compliant?
G and G: Yes – with $5M in liability insurance
Industry: practices vary
Do you have experience & expertise in Covid 19 Deep Cleaning?
G and G: Yes – with over 40 Health Care clients, we are recognized as COVID 19 Deep Cleaning experts. We specialize in High Touch cleaning and Electrostatic Sanitization which is 99.99% effective in eliminating viruses, bacteria, & funguses.
Industry: expertise & best practices vary
How To Contact Clean It All Company
We understand that through your day-to-day activities, it may be tough to keep on top of everything you’d like to form a cleaning standpoint, but that is where Clean It All comes in. Our team of professionals is trained to tackle any task, no matter how big or small. Whether you need a helping hand after closing time every day, or a team to come in once per month, We’ve got you covered!
Proudly serving Calgary & the surrounding areas.
Ask all your questions from your janitorial services contractor before signing any contracts.
Give us a call today for your free, no-obligation property assessment! Or you can easily use our online quote service which will provide you with window cleaning services fast and hassle-free.
Please watch our introduction videos for office cleaning services: No Contract Commercial Cleaning Company – YouTube
Please stay in contact with us through our Facebook page: Clean It All – Home (facebook.com)
